Letter to: Prepaid mobiles, Optus
I recently attempted to recharge my Optus prepaid mobile 0423 248 ***
To my surprise, on checking online I found that your offers there have a maximum life of 30 days. When I first signed up, 6 month and 12 month expiry plans were available
By dint of about 10 minutes of button pushing, however, I was able to get a 6 month expiry recharge per phone. I started out calling 555 and then got referred to 444. Option 3 seemed the most relevant choice offered by 444 but when I pushed that I got told to piss off. I eventually tried option 2 and that worked. Amazing.
Please advise the internet link that will enable me to get an online 6 month recharge next time. I am a bit deaf so phone transactions are slow for both me and your operators.
Dr John Ray