Tuesday, September 10, 2013
1 Lyonpark Rd
PLEASE FIX OPTUS BUNGLE URGENTLY
I am writing to you because my attempt to get YOUR bungle fixed has already cost me significant money. I spent so much time taking to your helpline that my mobile phone credit ran out.
The bungle is that landline 33914*** was disconnected and transferred elsewhere by you without authorization. I want it back. The account is jointly operated by Judith Burgess and myself.
I enclose the cheque you sent me. Please cancel it and credit to my restored account.