Tuesday, October 10, 2000

                                    Qld, 4105
                                    10 October 2000
Paul Kennedy
                                    Re: Phone 07 38922313;  A/c no. 2057 7675 0001 85

Dear Mr Kennedy,
                 The credit that you passed to my account does not appear on my statement just received (Period 7 Sept to 6 Oct).  Please advise.

Please also check the period covered by the statement for broken-off calls and credit them.  The problem has gone away again lately but it was pretty pesky a couple of weeks or so ago.       
            Yours faithfully,

(Dr.) John RAY