., Moorooka,

                                    Qld, 4105

                                    11 February 2000

TIO                                          

Dear Ms Mandarino,

                        Something amusing to start your Monday morning off:

                        You may be aware that "Dingo Blue" is a wholly-owned subsidiary of Optus.  It is their "internet-oriented" arm.  Did you know that Dingo Blue actively discourage use of Optus local lines?  To get the best deal from them, you have to switch to using Telstra local lines.  You can get 30c per minute mobile calls from them if you have a Telstra landline but it costs you 55c per minute if you have an Optus local line.  Incredible but true!   I confirmed this (Ph. 1300 551455) with one of their senior people ("Shane") today. They use ONLY Telstra local lines. SO OPTUS'S OWN INTERNET SPECIALISTS WILL NOT USE OPTUS LOCAL LINES FOR INTERNET-INTENSIVE TRAFFIC!  Does that speak volumes or not?  Optus will no doubt huff and puff about it if you tax them with it but deeds speak louder than words, don't they?

                        In the light of this, the attempts by Optus to flim-flam me into believing that their local line system has no problems in handling internet traffic are quite disgraceful.

                        To contact me per phone please try my mobile first: 0413 836248.  Otherwise try (07) 3892 2313.  Email to: Jonjayray@hotmail.com.

                           Yours faithfully,

                           (Dr.) John RAY

                                     Moorooka,

                                    Qld, 4105                                    11 February 2000

CEO

C&W

London

Dear Mr Wallace,

                        I have just found out something weird about Optus that amused me greatly but which may amuse you a lot less:

                        You are no doubt aware that "Dingo Blue" is a wholly-owned subsidiary of Optus.  It is their "internet-oriented" arm.  Did you know, however, that these internet specialists actively discourage use of the Optus local network?  To get the best deal on cellphones from Dingo Blue, you have to give them your landline business too -- which is fair enough.  BUT you have to switch over to using TELSTRA local lines for them to take your landline business!  You can get 30c per minute mobile calls from them if you have a Telstra landline but it costs you 55c per minute if you have an Optus local line.  So Dingo Blue actively and ferociously discriminate again users of the Optus local network --charging such users nearly twice what they charge users of the Telstra wires!  They thus virtually demand that their customers rip out their Optus local lines.  Incredible but true!  I confirmed this (Ph. 1300 551455) with one of their senior people ("Shane") today.  They use ONLY Telstra local lines.  SO OPTUS'S OWN INTERNET SPECIALISTS WILL NOT USE OPTUS LOCAL LINES FOR INTERNET-INTENSIVE TRAFFIC!  Does that speak volumes or not? Optus management will no doubt huff and puff about it but deeds speak louder than words in my book.

                        In the light of this, the attempts by Optus to flim-flam me into believing that their local line system has no problems in handling internet traffic are quite disgraceful.  I am begining to think that the whole of Optus is some sort of madhouse.

                           Yours faithfully,

                           (Dr.) John RAY

Michelle,

I haven't forgotten you.  I am just waiting to see what the TIO do before I see what further action I need to take. Below is an extract from a letter I sent them yesterday.  You COULD act on it yourself and save everybody a lot more messing around.

But, knowing you, I suppose you won't even have the manners to acknowledge this letter.

John Ray