TO:
Paul O'Sullivan
CEO
Optus
1 Lyonpark Rd
Macquarie Park
NSW 2113
PLEASE FIX OPTUS BUNGLE URGENTLY
Dear Sir,
I am writing to you because my attempt to get YOUR bungle fixed has already cost me significant money. I spent so much time taking to your helpline that my mobile phone credit ran out.
The bungle is that landline 33914*** was disconnected and transferred elsewhere by you without authorization. I want it back. The account is jointly operated by Judith Burgess and myself.
I enclose the cheque you sent me. Please cancel it and credit to my restored account.
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